m168 FAQ — Everything You Want to Know, Right Here

If your connection drops during a game, the m168 server records the last state of your session. For Live Casino games, even if the connection drops near the end of a round, that transaction is still recorded on the server side. Reconnect and refresh the page — your balance and results will be displayed again. If the problem continues, contact Live Chat.

m168 works well on both Android and iOS devices. You can access it through Chrome, Safari, and other modern browsers — no app download needed, just play directly in your browser. The layout is responsive for phones and tablets, so buttons and menus display properly even on smaller screens.

Yes. You can play on m168 using just your phone browser. Open Chrome, go to the site, and click Login — games, deposits, withdrawals, and Live Casino all run smoothly on your phone. With a good WIFI or 4G connection, the experience is just as good as on a computer.

Try clearing your browser cache. In Chrome, go to Settings → Privacy and Security → Clear Browsing Data, check "Cached images and files", and delete. Then reopen m168. The first load may take a moment, but games should run smoothly after that. If the problem continues, check your internet connection or switch from mobile data to WIFI.

Only minor differences. All games, bonus offers, and deposit and withdrawal functions are available on mobile too. Because the phone screen is smaller, switch to portrait mode for a smoother experience.

Yes — the bonus amount requires 10x Wagering before you can withdraw. For example — if you deposit 20,000 Ks you receive a 40,000 Ks bonus, making a total of 60,000 Ks. To meet the 10x Wagering on that 40,000 Ks bonus, you need to complete 400,000 Ks worth of bets before a withdrawal is allowed. If Wagering is not yet complete you cannot withdraw, so keep checking the remaining Wagering amount in your Account.

m168 operates 24 hours a day, so withdrawal requests are processed at night, on weekends and on public holidays alike. Withdrawals are normally completed within 15 minutes to 2 hours. On non-banking days it may take a little longer, but it will not exceed that timeframe.

Yes. For withdrawals, you can only use a KBZPay, Wave Money, AYA Pay, or CB Pay wallet that matches the name registered on your account. Transfers to a third party's wallet are not permitted — this is a measure to protect players' funds. If the wallet name does not match, contact Live Chat in advance.

Withdrawal requests are processed within 15 minutes to 2 hours. KBZPay and Wave Money are usually faster. If your money has not arrived more than 2 hours after requesting, log in to your Account, check your History, or contact Live Chat.

The minimum withdrawal amount is 20,000 Ks. Requests below this amount cannot be accepted. Your balance must reach 20,000 Ks before you can submit a withdrawal request, so keep that amount in mind.

Log in to your m168 account and open the "Deposit" section, then select KBZPay. Transfer money to the provided KBZPay number using your KBZPay app. Enter the Transaction ID and amount in the deposit form and click Submit — after verification, the funds will appear in your account almost immediately.

Yes. Wave Money is one of the accepted payment methods at m168. To deposit, select Wave Money, transfer to the provided number via the Wave app, then enter the Transaction ID in the form and hit Submit. Just like KBZPay, you can also deposit using AYA Pay and CB Pay.

If your funds haven't arrived within 10–15 minutes after depositing, first check that the Transaction ID you entered in the Deposit Form is correct. If it's wrong, contact Live Chat immediately and provide the correct ID — Customer Service will look into it and sort it out. If no money has been deducted from your wallet yet, the deposit hasn't gone through and you can try again.

The minimum deposit is 20,000 Ks for any payment method. That minimum applies equally to all four options — KBZPay, Wave Money, AYA Pay and CB Pay. Don't forget that on your very first deposit you can also receive a 200% Welcome Bonus — up to 100,000 Ks.

m168 does not charge any fee on deposits from our side. However, wallet service providers such as KBZPay or Wave Money may apply their own charges. So if you're transferring via a wallet app, check their fee beforehand.

Are you gambling to chase losses rather than for fun? Is gambling affecting your family life or work? Are you spending beyond your budget? If any of these apply, talk to a medical professional or someone close to you. Always remember that gambling is entertainment, not a source of income.

Cooling-Off means requesting a short break and temporarily stopping your play. Self-Exclusion is a longer-term protection — you can request that your account be closed for an extended period. Both requests can be made through m168 Live Chat, and the support team will take care of it.

You can contact m168 Live Chat directly to request Self-Exclusion. You can also access health services in Myanmar for personal counselling and treatment. Full details are available on the m168 Responsible Gaming page.

m168 is for players aged 21 and above only. This restriction is strictly enforced. Anyone under 21 cannot open an Account, and any Account found to belong to an underage player will be closed after review. Parents should take care to prevent children from using their Account to play.

Yes. If you'd like to set your own limits, contact m168 Live Chat and request a Daily, Weekly, or Monthly Deposit Limit. Once the limit is in place, you will only be able to deposit up to that amount. Responsible gambling is a core value at m168.